FAQ

Frequently Asked Questions

Q: Where is Linhai C&S Arts & Crafts Co.,Ltd.? Is it possible to visit your factory?
A: Linhai C&S Arts & Crafts Co., Ltd. is situated in Linhai, Taizhou, Zhejiang Province, near Shanghai, China. If you wish to visit our factory, we warmly welcome clients from around the world. Please reach out to our customer service or sales team to schedule a visit and receive assistance in planning your trip to our factory.

Q: What are your advantage?
A: We take pride in being a flag manufacturer with over thirty years of experience in the field. Our products are sold in Europe, North America, Oceania, and various other regions worldwide. As a professional flag manufacturer, we engage in research, development, production, and sales. We possess advanced technology, cutting-edge equipment, and a strong production capacity. Our aim is to provide you high-quality products at competitive prices.

Q: Do you have a competitive price?
A: Of course, we have own factory so we can offer competitive to you.

Q: How do you ensure the quality of your products?
A: We have implemented a strict Quality Inspection System for both raw materials and finished goods before delivery. This ensures that our products meet the highest standards of quality and reliability.

Q: How can I get the discount?
A: The discount you receive can depend on your order quantity. We accept small orders as well. Please note that the raw materials used and customization options, such as adding a logo, can also influence the pricing.

Q: Can I request a sample to be sent to me?
A:Absolutely! We are pleased to provide existing samples free of charge. However, the shipping costs will be borne by the buyer. If you require an OEM sample with your custom logo, a sample charge will be incurred. Rest assured, we will reimburse the sample cost when you place your first order with us.

Q: Can I put our logo on products?
A: Yes, your logo can be printed. Warmly welcome to contact us for further details.

Q: What is your MOQ?
A: If you are a professional purchaser or specialize in specific products, we can accommodate very small quantities, such as 50 or 100 pieces. However, if you have specific requirements and would like to discuss your order quantity, please contact our sales team. They will be happy to assist you.

Q: Which kind is best selling?
A: We offer a wide range of flags, and the best-selling ones vary depending on customer preferences and market demand. Some of our popular products include national flags, car flags, hand wave flags, Garden Flags, sport race flags, advertising flags, table flags, string flags, embroidery pleated fan flags, wind socks, and more.

Q: How about Printing ?
A: We provide various printing options based on your requirements. You can choose from digital printing, screen printing, sublimated printing, CMYK printing, environmental paint printing, and more. Additionally, you can opt for single-sided or double-sided printing, as well as blackout-fabric printing. Each printing method has its own unique qualities and benefits.

Q: Artwork
A: We accept artwork formats such as AI, EPS, and CDR. Additionally, we can work with GIF, JPG, TIFF, BMP, DOC, PDF, or any other format you have available. Our goal is to accommodate your artwork needs and ensure seamless production.

Q: Freight Charges
A: Unless specifically quoted otherwise, shipments are generally FOB (Free on Board). If you prefer transportation to be included, freight charges will be added to the invoice. It’s important to note that any freight quotation provided before shipment is only an estimate and may be subject to change.

Q: How to pay for the orders?
A: We provide multiple payment options for your convenience. You can pay via T/T (bank transfer), PayPal, Alibaba One Touch, Trade Assurance, and other accepted methods. Please choose the payment method that best suits your requirements.

Q: Trademarks & Licensing
A: When submitting artwork or materials for production, we assume that they comply with all laws concerning copyrights, trademarks, patents, licenses, and other similar types of protection. By submitting artwork for our use, you and your client agree that these laws will not be violated. Our company will not be held responsible for any non-compliance with such laws.

Q: Production Time
A: Normal production time is 15 days. Large quantities or complex products may require a longer lead-time